Pennsylvania American Water has extended its suspension of water service shutoffs and late fees until after March 31, 2021 for all customers, both residential and non-residential. The company urges customers who are facing financial hardship to seek financial assistance immediately by contacting Pennsylvania American Water pennsylvaniaamwater.com or calling 1-800-565-7292. Please do not wait until a shut-off is looming to contact them. To learn more about the company’s customer assistance program, you may want to check out their new educational video.